Terms of Use

neo•pet, LLC (“neo•pet”) allows use of the material presented on this website (“Site”) subject to the following Terms of Use. By accessing this site, you agree to these Terms of Use. LOG OFF IMMEDIATELY, if you do not agree to these Terms of Use.
  1. Scope of Use: neo•pet invites you to view, use, and download a single copy of this Site for your personal, non-commercial, and informational use. No part of any content or software on this Site may be copied, downloaded, or stored in a retrieval system for any other purpose, nor may it be redistributed for any purpose, without the express written permission of neo•pet or as otherwise provided in these Terms of Use. You understand that neo•pet may discontinue, change, or restrict your use of this Site for any reason without notice. neo•pet reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including the right to block access from a particular internet address to this Site.


  2. Modifications to Terms: From time to time, neo•pet may revise or modify these Terms of Use or impose new terms and conditions for use of this Site without further notice. Such changes, revisions, or modifications shall be effective immediately upon posting on this Site. Any use of this Site by you after such posting shall be deemed to constitute acceptance of such changes, revisions, or modifications.


  3. Not a Substitute for Professional Health Care or Advice: The information contained in this site is general in nature and is not a substitute for professional health care. It is not meant to replace the advice of health care professionals. If you have specific health care needs, or for complete health information, please see a doctor or other health care provider.


  4. Proprietary Rights:
    Copyrights: All content on this site including but not limited to design, text, software, technical drawings, configurations, graphics, other files, and their selection and arrangement ("Content”) are subject to copyrights owned by neo•pet. All rights are reserved. Permission is granted to download and print materials from this Site subject to the following conditions: (i) the materials may be used solely for personal, non-commercial, and informational purposes; (ii) the materials may not be modified and; (iii) all copyright or other proprietary notices must remain intact. Any other copying, distribution, retransmission, or modification of information or materials on this Site (including without limitation the content, design and layout of this Site and neo•pet logos), whether in electronic or hard copy form, without the prior express written permission of neo•pet, is strictly prohibited. Please note that this limited consent may be revoked at any time and does not include consent to republish Content on any Internet, Intranet or Extranet site or to incorporate the information in any other database or compilation. Any other use of the Content is strictly prohibited. You further agree that you will not systematically extract, collect or harvest, through electronic means or otherwise, any data or data fields from this Site, including but not limited to customer identities.

    Trademarks: All trademarks on the Site are either trademarks or registered trademarks of neo•pet or its affiliates and may not be copied, imitated, or used, in whole or in part, without the prior written permission of neo•pet. All page headers, custom graphics, button icons, and scripts are service marks, trademarks and/or trade dress of neo•pet or its affiliates, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of neo•pet. Other trademarks, registered trademarks, product names, and company names or logos displayed on the Site are the property of their respective owners. Unauthorized use of any neo•pet trademark may be a violation of federal and state trademark laws.

    Service Marks: You may not use neo•pet logos or design service marks (as opposed to our service marks consisting solely of words) under any circumstances without prior written authorization from neo•pet. In addition, you may not use neo•pet service marks, whether design or word marks, in any of the following ways: (i) in a non-neo•pet service name or publication title; (ii) in, as, or as part of, your own service or trademarks; (iii) to identify products or services that are not provided by neo•pet; (iv) in a manner likely to cause confusion; (v) in a manner that implies inaccurately that we sponsor or endorse, or are otherwise connected with, your own activities, products, and services; (vi) as hidden or embedded text in web pages in an effort to cause a search of neo•pet marks to result in a hit on a page not maintained by neo•pet; or (vii) in a manner disparaging of neo•pet.

    Software: Any software, including any files, images generated by the software, code, and data accompanying the software (collectively, "Software"), used or accessible through this Site may be used by you solely for accessing and using this Site for purposes expressly stated on the Site, provided that such uses are not competitive with or derogatory to neo•pet. neo•pet retains full and complete title to and all intellectual property rights in the Software. You agree not to copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.


  5. User Conduct:

    6. In using this Site, you agree:

    1. not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked Web sites;


    2. not to disrupt or interfere with any other user's enjoyment of the Site or affiliated or linked Web sites;


    3. not to upload, post, or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files;


    4. not to transmit through or on this Site spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;


    5. not to use or attempt to use another's account, service or system without authorization from neo•pet, or create or use a false identity on this Site;


    6. not to divulge your username and password to others either on or off the Site;


    7. not to attempt to obtain unauthorized access to the Site or portions of the Site which are restricted from general access;


    8. not to use this Site to seek, provide or obtain specific medical advice, medical opinion, diagnosis or treatment as applied to a patients particular condition or situation;


    9. not to post or otherwise disseminate on or through the Site unlawful, harassing, libelous, tortious, abusive, offensive, threatening, or obscene communications or material of any kind, or materials which infringe or violate any third party's copyright, trademark, trade secret, privacy or other proprietary or property right, or that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; or, that are otherwise objectionable, including without limitation, content that evidences bigotry, racism, sexism, or hatred, or that promotes illegal activities, including without limitation unauthorized uses of medical devices, or physical harm against anyone. neo•pet reserves the right but not the obligation to remove any materials it deems objectionable, in its sole discretion and without any reference to you;


    10. to hold harmless neo•pet and its affiliates and suppliers from all claims based upon communications made or materials posted by others or the use by third parties of this Site;


    11. not to discuss or refer to any particular patient, any particular patient's medical condition or any other information which could identify a particular patient and;


    12. not to discuss, endorse or refer to "off label" uses of medical products, including any uses which have not been approved by the U.S. Food and Drug Administration or other applicable regulatory agency.


    In addition, you agree that you are solely responsible for responsible for actions and communications undertaken or transmitted under your account and for maintaining the confidentiality of your registration information and password. You further agree that any communications you transmit to anyone through the Site or copyrighted works you post on the Site, including, without limitation, questions, comments, suggestions, ideas, plans, notes, drawings, configurations, specifications, purchase orders, quotes or requests for quotes, or other material, data or information (collectively, "Information"), are non-confidential and upon transmission of such Information to neo•pet via email or other means you grant to neo•pet an irrevocable, non-exclusive, royalty-free, sublicensable, world wide license (including but not limited to a copyright license) to use such Information in any media for any purpose.

    This Site is controlled and operated in the United States. If you are in a jurisdiction which restricts you from accessing this Site, do not access or use this Site. neo•pet makes no representation that the Site is appropriate or available for use outside the United States.

  6. Privacy Policy: You acknowledge and agree that neo•pet may use the data collected in the course of our relationship for the purposes identified in our Privacy Policy, which is incorporated by reference as if fully set forth in these Terms of Use.


  7. Links:
    Links to Other Sites. This Site may contain links to other web sites (“Other Sites”). These Other Sites are not under the control of neo•pet and neo•pet is not responsible for the content or privacy practices of any Other Site. ’These links are provided as a convenience and do not constitute an approval, endorsement, sponsorship or recommendation by neo•pet of, or responsibility for, the linked Other Sites or any content, services or products available on or through such Other Sites.


    8. Links to Other Sites. All links to this Site must be approved in writing by neo•pet, except links that meet all of the following criteria:
    1. the link is a text-only link containing only the title of the home page of this Site,


    2. the link "points" only to the home page of the Site and not to deeper pages,


    3. the link, when activated by a user, displays this home page of the Site full-screen and not within a "frame" on the linked Web site, and


    4. the appearance, position, and other aspects of the link does not


      1. create the false appearance that an entity or its activities or products are associated with or sponsored by neo•pet or its affiliates, or


      2. be such as to damage or dilute the goodwill associated with the name and trademarks of neo•pet or its affiliates.


    However, neo•pet reserves the right to revoke this consent to link at any time in its sole discretion.

  8. Third Party Content: This Site may from time to time contain material, data or information provided, posted or offered by third parties, including but not limited to advertisements or postings in online community discussions. You agree that neither neo•pet nor its affiliates shall have any liability whatsoever to you for any such third party material, data or information.


  9. Disclaimer and Limitation of Liability: This Site has been prepared for the purpose of providing information about neo•pet and its subsidiaries and affiliates and the goods and services they provide. This Site is also intended to provide certain information to the customers of neo•pet. The information contained on this Site has been compiled and provided by neo•pet in good faith. All content available through the Site, including but not limited to data, technical drawings, configurations, quote and order information, and catalog listings is believed to be accurate. However, you should independently evaluate the accuracy of the information and the usefulness for your particular needs of any content, product or service available through the Site. Specifications for products and services are subject to change without notice, and neo•pet reserves the right to make changes without notice to processing, materials, or configuration.

    Under no circumstances and under no legal theory shall neo•pet, its suppliers, or any other party involved in creating, producing, or delivering this Site’s content be liable to you or any other person for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in any way connected with access to or use of this Site, even if neo•pet has been advised of the possibility of such damages, including but not limited to reliance by any party on any content obtained through the use of this Site, or that arises in connection with mistakes or omissions in, or delays in transmission of, information to or from the user, interruptions in telecommunications connections to this Site or viruses.

    YOUR USE OF THIS SITE AND/OR ITS CONTENT IS AT YOUR OWN RISK. THIS SITE AND THE CONTENT AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEO•PET AND ITS AFFILIATES DISCLAIM, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

    YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE. NEO•PET ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF NEO•PET, ITS AFFILIATES, ITS LICENSORS, OR A USER'S OWN ERRORS AND/OR OMISSIONS EXCEPT AS SPECIFICALLY PROVIDED HEREIN, NEO•PET DISCLAIMS ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE SITE WILL BE MAINTAINED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM NEO•PET OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN WRITING. THE PARTIES ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK.

    YOU ACKNOWLEDGE THAT NEO•PET DOES NOT CONTROL INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SITE, EXCEPT AS OTHERWISE AGREED IN WRITING, NEO•PET AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES THROUGH THE SITE. NEO•PET DOES NOT MAKE ANY WARRANTY THAT THIS SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THIS SITE OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED, NOR DOES NEO•PET MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THIS SITE.

    The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain implied warranties.

  10. Other Terms:
    Governing Law: This Site is managed by neo•pet from its offices in Ohio, USA. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Ohio and the federal laws of the United States of America, without giving effect to its conflict of laws provisions. You agree to submit to the exclusive jurisdiction of the state or federal courts located within the State of Ohio.

    Severability: If any term or provision of these Terms of Use or the application thereof to any person or circumstance shall to any extent be invalid or unenforceable, the other Terms of Use, or the application of such term or provision to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected thereby, and each term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law.

    Indemnification: If you violate any of these Terms of Use or if you misuse this Site, you agree to defend, indemnify, and hold harmless neo•pet, its officers, directors, employees, and agents from any and all liability, including costs, expenses, and attorneys’ fees, that arise out of or are related to your violation or misuse.
Home | Company information | Physicians | Administrators | Technologists/Nurses | Patients | Privacy Policy | Terms of Use