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Privacy Policy
At neo•pet, we want you to feel comfortable while visiting
our site and we recognized that maintaining your privacy is important to you.
neo•pet, LCC (“neo•pet”) does not currently collect personal identifying information
("Information") from users except:
- to the extent your web browser or internet service provider provides Information,
such as your e-mail address or the website you linked from, to our web server;
- to the extent you provide Information to us in an e-mail message; and
- to the extent you provide Information to us in order to receive information
from us (for example, when you submit a search request on our website).
Information Sharing: We will not provide your Information to any third party without your permission. However, if we partner with a third party to provide services and you sign up for those services, we will share your name and other contact information necessary for our partner to provide the services to you. We do not disclose non-public personal information about you or our former customers to non-affiliated third parties, except as permitted or required by law.
Website Monitoring: To provide users with the best possible website experience, neo•pet monitors how user navigate the website in order to streamline or improve the Content. We use Internet Protocol (IP) addresses to analyze trends, administer the site, track users' movements within the site and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information and IP Addresses are numeric only (e.g., 10.1.5.215).
Employee use of Confidential Information: All neo•pet employees have a responsibility for maintaining the confidentiality of your information. All of our employees agree to protect the confidentiality of your non-public personal information and to use it only for our business purposes. We prohibit employees from accessing your personal information unless there is a business reason to do so. Internal access and sharing of information about you within our various business units occurs to evaluate, structure and facilitate the services you have requested or to inform you of other services that may be of interest to you. We train our employees to recognize the importance of confidentiality and employees who violate these standards are subject to disciplinary measures including dismissal.
Security: This web site takes appropriate precautions to protect our users' information and to comply with all applicable federal standards to guard your non-public personal information. When you submit sensitive information via the web site, your information is kept in a secured environment both online and off-line. Despite these precautions, we can not guarantee these security measures will be complied with by individuals or organizations not under our control (including linked websites).
E-mail: Messages that you send to us by e-mail may not be secure. If you choose to send any confidential information to us via e-mail, you accept the risk that a third party may intercept this information. If you choose to send us an e-mail message, we may retain the content of the e-mail, your e-mail address, and our response, and it will then become the property of neo•pet.
Cookies: A cookie is small text file, stored on your hard disk by a web site you have visited, that contains information to remind the site about you the next time you visit. A cookie is in no way linked to any personally-identifiable information while on our site. Your browser is probably set up to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse them. If you choose to have your browser refuse cookies, it is possible that some areas of our website will be inaccessible to you or will not function properly when you view them. Cookies allow us to track and target the interests of our users to enhance their experience on our site.
Links: This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. When visiting another website, you should read the privacy statements of that web site, especially those that collect personally identifiable information.
By using this site, you consent to the collection and use of your Information as detailed in this Privacy Policy. neo•pet reserves the right to change its Privacy Policy at any time by posting a new Privacy Policy at this location. We encourage you to review our Privacy Policy periodically for updates.
Effective: July 12, 2004
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